What do (did) we, as employees, expect from our employers?
For those of us luckily enough to be able to afford a housekeeper, maid, char, nanny, cleaner, helper or whatever name we use for the wonderful women (and men) who help us in our homes; let us remember that they are our employees. They have the same expectations we have from our bosses.
They wait in hope ever year for their annual increases and bonuses, just like we do. They rely on a yearly inflationary increase in their salary to keep up with their rent, food and transport costs. They also hope to be appreciated for their loyal service.
Industry norms are as follows
1 – Mandatory salary increase per year based on inflation – you can check this by clicking on this link.
However, the lower income earners are harder hit by inflation, as they spend almost all of their salaries on food, energy and transport which have a higher rate of inflation.
My determined suggestion would be to give your staff an annual increase of the published rate of inflation plus an additional 2%, to even it out to somewhere closer to the true rate of inflation.
2 – Each year you should evaluate your staff members performance. If they don’t have a job description and list of required tasks, please set one up, as this really helps them to know what you expect from them. Salary increases for loyal service and good performance are an incentive to serve you better. Even if it’s only a few percent, showing your appreciation financially is the best way to say thank you.
Dissatisfied employees skive off and steal... remember that housekeepers talk to each other, if they know so many other ladies are getting increases and they aren’t, they are more likely to think it only fair to call home on your landline and take a few rolls of loo paper and some sugar home with them... wouldn’t you?
3 – Annual bonuses. Depending on how a business’s profits for the year look, is how a business decides what the annual bonus for their team will be. Think about how you’ve done this year financially speaking. If you’ve done well – so should your housekeeper. If not, then figure out a fair bonus based on your years income and explain it them clearly and honestly.
Remember that this pays for their kids Christmas presents, holiday trips home to see their family, school fees and clothes for the next year. I am sure, one less fancy dinner out, or a few less bottles of champers over the festive season are worth knowing how much further that money will go for your housekeeper.
An employee who feels valued and cared for is an asset and treasure. Are your staff feeling that way?